Frequently Asked Questions

Certificates include your full name, course title, issue date, and a verification ID. You can download them as PDF and add to LinkedIn.

We provide localization playbooks, tax basics, and compliance references. Community forums also share region-specific tips.

We’ll process refunds within 5–7 business days. If you downloaded graded assignments or attended live sessions, eligibility may vary.

We review scholarship applications monthly with an emphasis on impact, diversity, and financial need.

Our support hours are Mon–Fri, 8:00–18:00 PST. For course-specific questions, include your order ID to speed up resolution.

Taxes may apply based on your location. Annual plans include a 15% discount compared to monthly billing.

Live sessions are recorded and shared within 24 hours. Time-zone friendly slots are offered for major regions.

You’ll get progress tracking, reminders, and checkpoints to stay on track at your preferred speed.

For teams of 5+, contact us to tailor content, timelines, and billing terms that fit your organization.

We support Chrome, Safari, Edge, and Firefox. Mobile web works, but desktops offer the best experience.

Additional languages are prioritized based on demand. You can request new locales in your account.

Your progress, notes, and certificates remain accessible with your account.